By Anthony Purcell
•
October 17, 2022
“The Great Resignation,” “The Great Attrition,” “The Great Rethink” – our country and the entire world economy is wrestling to come to grips with the rapidly changing labor market and the seemingly unending labor shortage. At first, many analysts and commentators served up the quick-and-easy explanation: it’s the pandemic. Uprooting lives, forcing furloughs and early retirements, turning our lives and culture of normalcy upside down – the pandemic was the clear and evident reason for the overwhelming wave of resignations that created our current labor shortage. Clearly the pandemic’s fault…right? And yet, even as the looming shadows of inflation and war stretch across our world, this “Great Resignation” shows no signs at all of slowing down. In fact, it seems more like gas is being poured on the fire! In our country, the rate of workers leaving their jobs has remained steady at a hefty 4+ million resignations a month so far this year, easily keeping pace with last year’s pandemic fueled numbers and continuing to dwarf pre-pandemic averages. Friends, this isn’t simply a ‘pandemic’ problem. We are facing the surfacing trauma from decades of a broken and lifeless workplace culture all across our country. According to recent reports from Microsoft and McKinsey and Co., over 40% of workers are considering stepping away from their jobs in the next 3 to 6 months….despite skyrocketing inflation and an economic slowdown. The pandemic may have finally brought things to a head, but the issue and labor shortage is real, ongoing, and it’s not going anywhere until the underlying brokenness is addressed. Employers and their HR departments have been scrambling to find quick answers to attract employees and to make them ‘stick’. The current labor market has turned positions into revolving doors, with employees entering and then jumping ship for new and better opportunities soon afterwards – that is, if they even show up to their first day at a new employer at all. As the McKinsey report frames the problem: “Employers continue to rely on traditional levers to attract and retain people, including compensation, titles, and advancement opportunities…However, the COVID-19 pandemic has led more and more people to reevaluate what they want from a job—and from life—which is creating a large pool of active and potential workers who are shunning the traditionalist path.” Ultimately, we are facing a culture problem, not simply a pay, benefits, or vacation days problem. For far too long, employers have treated their employees as just that – employees and worker bees instead of people enmeshed in lives, relationships, communities. To create attractive and thriving workplaces, the sort of environments that attract and retain employees, employers have to transform their culture and put community back at the center of their workplaces. People are searching for far more than better pay and fancier titles. People are searching for meaning, for purpose, and for the freedom to nurture and care for themselves and their families – all so they can thrive and flourish as people and as employees! Employers need to begin creating such environments by reframing how they view their employees, treating them as people they are in a relationship with rather than as expendable machines paid solely to produce “x” amount of product or experience each day. The wild truth is, if we begin to put community at the heart of our workplaces, then our companies and our employees will thrive together! People are searching for workplaces that step into relationships with them and create a culture of shared purpose, mutual support, growth and flexibility (because most of life – sick pets, young children who need more attention, depression, and family caretaking – isn’t something that we can schedule with an 8 to 5 rigidity). Employees want the space and option to just “get the job done” when other things are drawing on their emotional energy, as well as the knowledge that they will be supported in their pursuit to grow and engage in career advancing skills when they have the time and energy to give work their all. If employers are willing to cultivate a community culture, wherein employees are able and encouraged to build mutual relationships with one another and their supervisors, then just maybe recruiting new employees and making positions “sticky” will become a real possibility. Valuing community in the workplace by creating an environment of support, respect and care will also pay dividends outside of the workplace as well! Making community the heart of the modern workplace will have a ripple effect, building healthier lives for employees and thus creating healthier local communities. Businesses can benefit themselves and the local communities that they are grounded in by valuing their employees and building relational teamwork, flexibility to care for self and family, and opportunities for growth and advancement into their workplace cultures. Shaping the workplace around the values of relational community has the potential to transform our wildly unbalanced labor market while simultaneously renewing our local communities by pouring life and energy back into individuals and their families. First Revolution Marketing is putting the “relations” back in HR in an effort to transform the modern workplace toward a flourishing future for our people, our community, and our business. We hope that others follow suit! Dr. Anthony Purcell Chaplain